Frequently asked questions

Amtklarpro is an AI-powered platform that analyzes official letters for you, explains them in an understandable way, and automatically recognizes deadlines. We help you navigate the bureaucratic jungle.

Our AI analyzes the text of your official letters, identifies key information such as deadlines, amounts, and required actions. You will then receive a clear summary in English.

Your documents and analyses remain in your personal library while your account is active and you choose to keep them there. You can delete documents at any time. If you delete your account, documents, original files and analyses are removed from active systems. Any remaining backup is replaced by the next successful weekly backup.

We support PDF, JPG, PNG, and JPEG files. Maximum size: 10 MB per file. You will get the best results with scanned original documents.

The Free plan includes 3 documents per month, basic explanations and email reminders. Your documents are managed in your personal library and can be deleted at any time.

Premium includes unlimited documents, detailed explanations, automatic deadline detection, priority processing, email and push reminders, and PDF export. The same document management applies across plans.

You can cancel at any time in your account settings. With monthly payments, access to your subscription will end immediately; with annual payments, you will receive the remaining time.

We accept credit cards (Visa, MasterCard), PayPal, and SEPA direct debit. All payments are processed via Stripe and PayPal.

Our AI achieves an accuracy rate of over 95% in recognizing deadlines and key messages. It is particularly good at recognizing letters from tax offices, social welfare offices, and other government agencies.

In the Premium and Business plans, you can upload multiple documents at once. In the Free plan, only single uploads are possible.

Yes! You can use Amtklarpro via your mobile browser. A native app for iOS and Android is currently in development.

We will send you email reminders 7, 3, and 1 day before the deadline. With the Premium plan, you will also receive browser push notifications.

Yes, Amtklarpro works on Chrome, Firefox, Safari, and Edge (latest versions). For best performance, we recommend Chrome or Firefox.

We guarantee 99.9% availability. We will notify you at least 48 hours in advance of any maintenance work. Your data is backed up daily.

Yes, under "Account → Data export," you can download all your documents and analyses in JSON format (GDPR-compliant).

In the business plan, we offer a REST API that allows you to integrate Amtklarpro into your own systems. Documentation available on request.