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Privacy Policy

As of January 1, 2024

We, the operator of AmtKlar Pro, take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

1. Responsible body

The entity responsible for data processing is:

AmtKlar Pro
Nikolausstraße 6
55120 Mainz
Deutschland
E-Mail: contact@amtklarpro.de

2. Collection and processing of personal data

2.1 Registration data

When you register, we collect:

  • email address
  • Password (stored in encrypted form)
  • Account creation date

2.2 Document data

When you use the platform, we process:

  • Uploaded letters from authorities (PDFs or images)
  • Text extracted from the documents
  • AI-generated analyses and explanations
  • Notes added by the user
  • Deadlines and reminder settings

2.3 Usage data

Automatically collected data:

  • IP address
  • Browser type and version
  • operating system
  • access times
  • Functions used

3. Legal basis for processing

We process your data on the following legal bases:

  • Contract fulfillment (Art. 6 para. 1 lit. b GDPR) for the provision of our services
  • Consent (Art. 6 para. 1 lit. a GDPR) for marketing communications
  • Legitimate interest (Art. 6 para. 1 lit. f GDPR) for security and analysis purposes
  • Legal obligations (Art. 6 para. 1 lit. c GDPR)

4. Storage period

We only store your data for as long as necessary:

  • Account data: Until the account is deleted
  • Documents: 24 months after last processing
  • Usage data: 12 months
  • Payment and contract data: 10 years after the end of the contract (statutory retention obligations)

5. Data transfer to third parties

We only share your data in the following cases:

  • To IONOS (1&1) as a hosting provider in Germany
  • To payment service providers (Stripe, PayPal, etc.) for the processing of payments
  • To AI service providers for document analysis (e.g., OpenAI API, data is anonymized/abridged)
  • In case of legal obligation to authorities

Note on AI service providers:
We use external AI APIs to analyze documents. Only text excerpts necessary for the analysis are transmitted. Personal identification features are removed or pseudonymized as far as possible before transmission.

6. Security measures

We implement comprehensive security measures:

  • Encryption of all data transmissions (TLS/SSL)
  • Hosting in Germany by IONOS with high security standards
  • Regular security updates
  • Secure authentication systems
  • Regular backups of data

7. Your rights

You have the following rights regarding your data:

  • Right to information about stored data
  • Right to correct inaccurate data
  • Right to have your data deleted (right to be forgotten)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise your rights, please contact: contact@amtklarpro.de

8. Cookies and tracking

We use the following types of cookies:

  • Necessary cookies: For the basic functions of the platform (session cookies)
  • Functional cookies: For user settings and preferences

We do not use unnecessary tracking cookies. You can disable or delete cookies in your browser settings.

9. Special notes

Important note:
This platform is intended to assist in interpreting letters from authorities. It does not replace legal advice. For important legal matters, please consult a specialist lawyer or the relevant authority directly.

Your documents are processed automatically by AI systems. The results should be viewed as a guide and should always be checked critically.

Right to lodge a complaint with the supervisory authority:
You have the right to complain to a data protection supervisory authority about the processing of your personal data. The State Commissioner for Data Protection and Freedom of Information in Rhineland-Palatinate is responsible, as our headquarters are in Mainz.

Contact details for the supervisory authority:
The State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate
P.O. Box 30 40
55020 Mainz
Email: poststelle@datenschutz.rlp.de

This privacy policy was last updated on January 1, 2024.
Domain: amtklarpro.de | Contact: contact@amtklarpro.de

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